Del Ross is a hotel profitability expert with nearly 20 years of leadership experience. Del was responsible for building the e-commerce business for IHG into a multi-billion dollar channel and was later responsible for over $12 billion in annual hotel revenues for IHG Americas. He has served as a Senior Advisor to McKinsey & Company in their global travel practice and has worked with or advised every major hotel brand, management company and ownership group in the world.
Hotel Effectiveness® is the only complete labor management system designed exclusively for hotels and hotel management companies. Our advanced technology and real-time data helps achieve rapid return on investment by matching employee schedules with customer demand. From economy hotels to large convention hotels and luxury resorts, our solutions fit all types of properties. We’re the only way to get hotel labor costs 100% perfect.