For Hotels, Labor as an Investment Rather than an Expense Can Improve Profitability

The hotel industry is benefiting from a strong economy. However, as hotel revenues and profits increase, so, too, do the expenses. Many of these costs are...

Hotel wage rates are rising at an alarming pace. Huge spikes in hourly wages are common in major cities, and across North America, wages are growing much more than revenues.  Low unemployment and a shrinking immigrant workforce combined with the...

Last week, HotStats released its hotel profitability snapshot for the USA for January.  The story is grim.  RevPAR is growing more slowly (up 0.8% year-over-year) but Labor expenses are up by more than 4X that amount (up 3.4% vs January 2018). ...

Hotel labor costs are rising quickly.  In the USA, a shrinking, competitive labor pool is driving wage rates, overtime and contractor usage to unprecedented heights, and the increases are projected to continue for the next 2-3 years. ...