Dear Can't Find Employees, Staffing continues to be the number one cha...
Dear Edie: How does my hotel's minutes per room (MPR) compare to other hotels? -- Compare
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Edie Lowe | May 6, 2021
Dear Compare, The Housekeeping Department is the most challenging depa...
Dear Edie: HELP! I NEED EMPLOYEES? -- Working Around the Clock
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Edie Lowe | March 29, 2021
Dear Working Around the Clock, Controlling labor costs and finding emp...
Dear Edie: Why all the changes to PerfectLabor™? -- Long Time Hotel Effectiveness Customer
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Edie Lowe | February 26, 2021
Dear Long Time Hotel Effectiveness Customer, First let me say, “Thank ...
Dear Edie: How do I produce better cost forecasts AND better scheduling?? -- Bud the Manager
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Edie Lowe | January 28, 2021
Dear Bud the Manager, Controlling labor costs is more critical than ev...
Dear Edie: The corporate office is always asking me for labor reports. How can I show the corporate office that I am on top of my labor costs? -- Spending Hours Doing Reports
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Edie Lowe | December 16, 2020
Dear Spending Hours Doing Reports, Analyzing historical payroll report...
Dear Edie: Why is it necessary for me to schedule in PerfectLabor™ when I know how many associates are needed to cover shifts? -- Scheduler Pains
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Edie Lowe | November 17, 2020
Dear Scheduler Pains, Every manager believes they are doing a good job...
Dear Edie: Why is my General Manager so obsessed with my department's overtime? --Frustrated in Georgia
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Edie Lowe | October 21, 2020
Dear Frustrated in Georgia, Overtime is my kudzu. In case you are not ...
Mobile Apps Can Provide Hotel Operators More Effective and Timely Employee Communication
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Del Ross | March 19, 2020
During Times of Confusion with Covid-19, Mobile Apps Can Provide Hotel...