Hotel labor costs are rising quickly.  In the USA, a shrinking, competitive labor pool is driving wage rates, overtime and contractor usage to unprecedented heights, and the increases are projected to continue for the next 2-3 years. ...

A well-trained room attendant can make all the difference in your hotel’s housekeeping department. Their assigned rooms are cleaned to standard and they’re efficient, spending only the necessary amount of time needed to clean each room. But even the...

Ever wonder why your hotel is consistently over budget for payroll? While there are a few factors that can contribute to this profit loss, the main culprit is oftentimes your employee schedule.

Laundry accounts for a significant percentage of your hotel’s operating costs. Just think about all the items that go through your laundry department: