One portfolio that’s blossomed from five pilots to a full estate of 80+ hotels needed to tackle that challenge in a big way. Remington Hotels had to reduce overtime from 3.5% estate-wide to its goal of under 2%. That would translate to $100,000 per month of overtime reduction, with more than $1,000,000 estate-wide savings. The main culprits causing those problems were timing and visibility issues. The portfolio’s actualized labor was being posted well after the fact when it was simply too late to catch employees hitting lots of overtime in a week.
Remington partnered with Hotel Effectiveness®, using PerfectLabor™, to add visibility for leadership to manage labor costs, which then positively impacted the overall GOP of its hotels. As the 5,000+ hotels that use Hotel Effectiveness know, our advanced suite of products drops hotel’s total overtime to 2% or below — exactly what Remington needed. PerfectLabor—an innovative labor management solution— enabled Remington’s hotel managers to optimize their staffing decisions using a variety of tools, allowing them to effortlessly view future schedules and track overtime before it happens, while boosting profitability.
After just a few months of the pilot properties using PerfectLabor, Remington had shown reductions in overtime for those hotels, resulting in the remainder of the portfolio activating PerfectLabor, and Hotel Effectiveness being chosen as the partner to help Remington bring estate-wide overtime below 2%.
Here are three ways Hotel Effectiveness helped Remington reign in overtime and maximize team profitability:
1. Perfect Schedules to Match Demand
2. Junk Overtime
After all, “timing for when labor is available is critical—especially now, we have to ask ourselves what we can do to ensure we are correcting shortfalls every day,” notes Homan Cull, Remington Hotels’ Vice President, Feasibility & Financial Planning. “PerfectLabor gives us immediate information, and without it, you’d be relying on people to calculate out labor, complete timecards, and do manual efforts. Those days are over.”