Hoteliers need to care for their worn-out employees and start to rebuild their bench, say experts
Most employers were probably not surprised to learn that April’s unemployment rate showed little improvement over the month before, increasing by 266,000 jobs versus the one million some economic analysts were anticipating.
Hotel owners and operators don’t have to be told there is a labor shortage in the hospitality industry. They deal with the reality of employment stagnation every day.
While some blame the federal government’s extended unemployment benefits for the shallow labor pool others say hotel owners and operators are purposely keeping staff levels low as they slowly and methodically ramp up business.
A study by Strategic Solution Partners revealed just a little more than half of hoteliers surveyed expect staffing to reach 75 percent of pre-pandemic levels by the third quarter of this year.
To deal with staffing challenges, Strategic Solution Partners as well as other experts advise hoteliers to change the way recruitment and retention were done pre-crisis.